Customer Education Specialist - Hemel Hempstead, United Kingdom - Boston Scientific Corporation

Boston Scientific Corporation
Boston Scientific Corporation
Verified Company
Hemel Hempstead, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Education Specialist - EP:


  • Work mode: Remote in Country
  • Onsite Location(s): Hemel Hempstead, HRT, GB
    Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.


We're at the forefront of the medical device industry - leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our colleagues around the world.


Customer Education Specialist - EP


At Boston Scientific, you will have the opportunity to put your expertise into practice by delivering breakthrough services and solutions that create value for patients, customers and employee.

You will be part of an agile and high performing team committed to advance science for life. That's why we say that a career with Boston Scientific is more than just a job, it's personal.


Purpose Statement
Plans, develops, and coordinates in-house product training programs for field support personnel and customers.

Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.

Conducts training sessions and develops criteria for evaluating effectiveness of training activities. May utilize trainers with technical and clinical expertise. Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.


Key Responsibilities

  • Manage customer education programs through implementation of strategy, delivery of objectives and execution of logistics while effectively working with stakeholders.
  • Ensure consistency in Boston Scientific branding guidelines.
  • Develop and maintain strong relationships with key customers, internal and external.
  • Communicate proactively to all levels of management and all stakeholders.
  • Define, track and maintain budgets while ensuring cost saving measures, understand implications on general business management.
  • Evaluate program impact, reassess objectives and outcomes, and plan for continuous improvement.
  • Keep abreast of industry standards and trends as related to responsibility and ensure compliance to governing agency guidelines.
  • Create a professional development plan with the partnership of direct supervisor.
  • Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific.

What we can offer to you:

  • Attractive benefits package
  • Inspirational colleagues & culture
  • Fast Growing and innovative environment
  • A teamoriented company culture
  • International opportunities
  • Excellent training/development programmes
- #LI-Remote


_We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person's age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law._

Requisition ID:574098


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