Passenger Service Agents - Birmingham / Airport, United Kingdom - Jet2 and Jet2holidays

Jet2 and Jet2holidays
Jet2 and Jet2holidays
Verified Company
Birmingham / Airport, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Fixed Term

  • 20 Hours

Salary
- £10.58 per hour plus shift allowance


Country

  • U.K

What you will be doing...

  • Join _
- as a _


Passenger Service Agent:

- and help us send our all-important customers on holiday_


If you are 'happy to help' and really
-
passionate about delivering fantastic customer service, this could be the role for you.
What Can We Offer You?
We offer our valued Ground Operations colleagues a range of benefits including:


  • £10.58 hour + shift allowance for unsociable hours
  • Free Car Parking
  • Free Uniform
  • Contributory pension scheme
  • 34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
  • 3 x Salary Life Assurance
  • Cycle to Work Scheme
  • Career progression opportunities
  • Access to Mental Health First Aiders
  • Employee Assistance Programme including professional counselling
  • Annual pay review
  • Recommend a Friend scheme (£250 for successful referrals)
  • Many retail discounts on travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

What will you do as a Passenger Service Agent?

  • Provide a
    warm and friendly welcome to our customers as they arrive at the airport.
-
Check-in customers for their flights,
issuing boarding passes,
checking passports and
travel documents:

  • Following the necessary
    safety and
    security procedures.
  • Assist at the
    boarding gates to ensure our flights depart on time.
  • Make sure our customers have a
    smooth and safe journey through the airport and on their return welcoming them back from their holiday.
  • Represent our brand at all times with a friendly, professional approach ensuring every customer feel like a
    VIP.

We offer a 20hour fixed term contract until November 2024. This is a rostered role that requires shift working, so flexibility is required. Shifts can start as early as 3am and include late finishes to support our operation. An example of a rostered shift pattern is a 4 on, 2 off shift pattern.

No previous experience is necessary:

- if you have a
-
passion for Customer Service and-
Division

Careers With Us

  • Airline

Careers Dept

  • At the Airport

Careers Team

  • Customer Facing at the Airport

Business Area

  • Ground Operations Uk

Team

  • Passenger Service Agent UK
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