Team Administrator - Teddington, United Kingdom - Hounslow and Richmond Community NHS Healthcare Trust

Hounslow and Richmond Community NHS Healthcare Trust
Hounslow and Richmond Community NHS Healthcare Trust
Verified Company
Teddington, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description




KEY RESPONSIBILITIES:

Patient Administration:
Ensure that patient demographic details are up to date and accurate on both electronic patient management systems (i.e. SystemOne and Mosiac). To accurately input referrals onto both electronic patient management systems (i.e.

SystemOne and Mosiac) via Assessment and Discharge Notices and progress these to the appropriate waiting list(s) for triage. To complete discharge follow ups identified by triage i.e.

telephone hospitals to confirm patients are to be discharged and, where so, ensure package of care has been put in place to support them on discharge.

Ensure patient allocations / appointments are arranged and booked accurately and in a timely manner.

To maintain SystemOne in terms of waiting lists and discharges i.e. ensure that all patients are discharged in a timely manner once the care package has been completed. To complete patient telephone surveys each month.

To answer telephones in line with departmental policies and procedures, dealing with the query, passing the call on as necessary to the relevant staff member or taking messages as appropriate.

To act as a liaison point for maintenance requests to the Estates Department and outside contract services. To communicate with other professionals to ensure all contact information is kept up to date. Carry out photocopying, scanning and faxing duties for therapists as required. For more information regarding Job Description and Person Specification please see documents attached
More jobs from Hounslow and Richmond Community NHS Healthcare Trust
See all jobs of Hounslow and Richmond Community NHS Healthcare Trust