Security Officer - Theale, United Kingdom - EMCOR UK
Description
Duties/Responsibilities:
We are currently recruiting for a Security Officer at our Kidlington Depot in Oxfordshire.
Hours:
Shift Pattern Mon - Sun 4 on 4 off
Site Address Details:
Kidlington Depot
Langford Road
Kidlington
Oxfordshire
OX5 1QT
Job Purpose:
***This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.
Principle Accountabilities:
- demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- always display excellent situational awareness.
- facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
- be aware of protest and demonstration activity and respond/escalate as appropriate.
- to actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
- to be fully conversant with all operating procedures and always follow them.
- assist as instructed during major incidents.
- always display your SIA licence whilst on duty.
- maintain accurate records/logs and submit reports as instructed.
- positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
- use communication tools (radio/phones) in a confident and clear manner.
- carry out any other reasonable request as required
Person Specification:
- Clearance to BS785
- SIA Licence
- Security Guard (SG)
- SIA Licence
- Door Supervisor (DS) (if applicable to scope)
- SIA Licence
- CCTV (if applicable to scope)
- First aid qualification (ELS<<<
- Customer service experience
- check chloe for words ie LTS level 2?.
- Experience of using IT software ( word, teams, outlook)
- Reliable, punctual and approachable.
- To take pride in your appearance at all times
- Flexible in the approach to daily duties
- Ability to prioritise tasks and work under pressure
- Comfortable to work alone using initiative and work as part of a team
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