Guest Experience Assistant - Harby, United Kingdom - Skydive Langar

Skydive Langar

Verified Company

Harby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an enthusiastic and energetic individual who shares our passion for outstanding customer service to join our team as a Guest Experience Assistant.

This individual will play a key role in providing a fun and safe environment for first time skydivers and help to create memories that will last a lifetime.

A typical day involves welcoming Tandem Students, guiding them around the site throughout their experience and following up with them after their jump.

You will be working side-by-side with the Reception, Manifest and Tandem Instructor teams to ensure a smooth, efficient and positive experience for the Tandem Students.

All training will be provided. No previous skydiving experience required.

This role will be every weekend plus bank holidays, with potential for midweek cover work.

Skills:

Previous frontline customerfacing experience _preferable_
Strong communication and interpersonal skills
Energetic and able to maintain this throughout the day
Able to work every weekend and bank holiday with early starts and late finishes
Able to assess a customer's needs and resolve customer issues
Able to work independently
Organised and proactive
Upsell Photo & Video Package where possible

Benefits:

Skydive Langar is the UK's biggest DZ.

Our team enjoys benefits such as:

Discounted jump tickets
Discounted food
Early access to events
Access to staff only events

Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Types:
Part-time, Temporary contract

Schedule: