Sales Advisor - Glasgow, United Kingdom - The Thistle Group (Scotland) Limited

Description

• Modern office setting
• Food provided
• Workfromhome days
• Growth opportunities

• Takes incoming customer calls, processes sales, and accepts payment for products and services
• Makes outgoing customer calls or cold calls in order to sell products and services
• Answers questions about product specifications and pricing
• Upsells customers to larger products, more extensive packages, or higher priced services
• Explains product pricing and negotiates bulk or package pricing
• Accurately and efficiently enters customer information into company databases for mailing and billing purposes
• Processes credit card payments and troubleshoots any issues that may arise
• Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches
• Assists sales colleagues with arranging meetings and sales calls with customers
• Contacts customers in response to correspondence or feedback
• Monitors order status to ensure that clients receive orders in a timely manner
• Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary
• Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops

• Formal Training not Required
• 1 year sales experience
• Experience of using Salesforce
• Experience of using Microsoft 36
• Marketing and Sales Skills
• Excellent verbal & written communication skills
• Telephone skills
• Customer service skills
• Attention to detail
• Ability to track leads
• Accuracy
• Patience
• Motivation
• High energy
• Ability to meet goals
• Data entry
• Organisational skills
• Ability to work independently or in a team

• Salary is National Mimimum Wage with Commission
• Permanent Contract with 3 Month Probation Period
• Work from Home Opportunities & Flexible Working Hours

• Additional leave
• Company pension
• Flexitime
• Life insurance
• Private medical insurance
• Profit sharing
• Sick pay
• Work from home

• Day shift
• Monday to Friday
• No weekends

• Bonus scheme
• Commission pay
• Performance bonus
• Yearly bonus

• Glasgow: reliably commute or plan to relocate before starting work (required)