Client Success Assistant - London, United Kingdom - intent

intent

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

is on a mission to change the customer success landscape in a more positive and measurable way.

Our goal is to help brands and website owners reach their earnings, acquisition and delivery potential through engaging their own website audiences more effectively.

This success is realised thanks to 's portfolio of technology solutions including exit-intent overlays, browser notifications and dynamic engagement tools.

Job Description:

Do you want to carve a career out in Client Success?

We are currently recruiting a number of Client Success Assistant to join our Client Success team. This is a perfect opportunity for someone starting their career in Client Success within a forward-thinking company.

Client Success at is the heart of our operations.

The team is paramount to ensuring our client's campaigns are set up correctly, go live and ensure no hiccups happen along the way.

You'll be given full training on how to successfully be a Client Success Assistant and work closely with our Client Success team to ensure their client's campaigns run like clockwork.

You'll also take responsibility for ensuring our Client Success Managers and Senior Client Success Managers are updated accordingly on the performance of their clients campaigns, as well as dealing with any issues that come through on our support inbox.

Why you should consider

You'll be provided full training on how to be a successful Client Success Assistant as well as receiving training on the affiliate landscape.

You'll have exposure to some of the best and well known household names such asCurrys, EE, Lily's kitchen, Kwik Fit, Ted baker, Sephora, Sky, to name a few.

You'll also have the opportunity to learn from our experienced Client Success team.

We also promote a growth mindset mentality and encourage all our people to develop within their role.

You'll have the opportunity to be promoted throughout your careers should you wish and a typical career path for Client Success here at looks as below.

Client Success Assistant
Client Success Executive
Client Success Manager
Senior Client Success Manager

You can also have the opportunity to move into other teams and we've seen many successful transfer from Client Success into the following teams

Sales
This team is responsible for creating new business opportunities for

Delivery

This team is responsible for ensuring all our clients campaigns are set up, coded and go live.

Technology

This team is responsible for building our product as well as building our clients campaigns.

The interview process

Our interview process will consist of 2 stages and you'll get the opportunity to most of the team as well as our past interns.

1st Stage interview Virtually meet with one of our Client Success Executive and one of our Client Success Managers
2nd / Final interview inperson you'll meet with both our UK Senior Client Success Managers.

Perks

Besides being part of a dynamic and exciting team.

will also provide you with great work-life balance benefits to thank all of our employees for their hard work - these include:

Salary £21,000 per annum
Hybrid working (typically 3 days in the office, 2 days remote working)
Relaxed and Friendly Office atmosphere
Regular company / team social activities
Have a lie in on your birthday or spend the afternoon celebrating we give you half a day on us
We plant a tree for every client we put live plant a lot of trees)
And much more