Cleaning & Portering Operations Coordinator X2 - Bath, United Kingdom - University of Bath

University of Bath

Verified Company

Bath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Cleaning & Portering Operations Coordinator x2

Job title Cleaning & Portering Operations Coordinator x2

Department Campus Services

Salary Starting from £27,929, rising to £34,308

Grade Grade 6

Placed on Friday 10 February 2023

Closing date Wednesday 01 March 2023

Interview date Thursday 09 March 2023

Reference FM10353

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We are looking for two Cleaning and Portering Operations Coordinators to join the Facilities team within the Campus Services department.

About the role:

The Cleaning & Portering Operations Coordinator is a new role within Campus Services.

You will be responsible for the delivery of effective and efficient customer-focused and customer-facing Cleaning and Portering services to University staff, students' and a wide range of visitors.

Responsibilities will include:

Day to day operational management
Leadership of multiple teams across site
Maintaining excellent customer service and continuous improvement
Managing HR and Health & Safety issues within the team
Ensuring services are cost effective, efficient and delivered to a high standard

You may be required to participate in a 24 hour call-out system.

Working on a rota basis, you will be available as 'Duty Manager' for a 7 day period to manage all out-of-hours emergencies.

This role is offered at 36.5 hours a week, flexible by agreement to oversee evenings and weekends as per team requirements.

About you:

Have experience managing staff and delivering change in the workplace
Be computer literate
Be able to demonstrate effective communication
Have a basic knowledge of HR duties; conducting performance reviews, authorising absence and conducting disciplinary processes
Have a responsible, tactful approach to managing teams
Work well in a team, with the ability to lead and motivate

About us:

Campus Services is a relatively new department and provides a wide range of services to staff and students at the University of Bath, from Accommodation services through to Waste and Recycling.

Campus Services Facilities deliver soft Facility Management services to our Claverton Down and City campuses and the Cleaning and Portering team, made up of over 100 staff, is key to enabling Campus Services Facilities in meeting its aims and providing excellent service delivery.

These two new roles will provide a new management and leadership structure to the Cleaning and Portering team to further help achieve its objectives.

With over 400 staff, Campus Services consists of a diverse range of teams including student living, hospitality, retail, cleaning and portering, security, postal services and landscaping.

What we can offer you:

- a very generous employer contributory pension scheme
- generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
- an excellent reward package that recognises the talents of our diverse workforce
- a wide range of personal and professional development opportunities
- a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.