Retail Supervisor - Coatbridge, United Kingdom - Deichmann

Deichmann

Verified Company

Coatbridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Job reference:

Full time/Part time:
16 hour contracts available
Location:
Unit 6b Faraday Retail Park, Coatbridge ML5 3SQ
Start date:
Immediate
Purpose:
As a Supervisor, you will demonstrate a strong work ethic and genuine passion for excellent customer service.
You will be a 'handson' leader, target driven, fully competent at supporting your Store Manager to build and inspire your team to be the best it can be.
In return, you will be offered a competitive hourly rate of up to £11.62 per hour + non contractual related bonuses
Traveling expenses during training are fully covered and this takes place away from Coatbridge at one of our specialist training sites.
Key activities:

Lead and supervise the store team as delegated, or in the absence of the Store Manager

Open & close the store, including cashing up and completion of associated administrative duties
Offer excellent levels of customer service, maintaining an expert level of knowledge across the full product range
Lead by example, successfully promoting and recommending complimentary shoe care products
Ad hoc training, mentoring and support to team members
Ensure first class levels of customer service and supporting achievement of all company standards
Ensure that the store is correctly merchandised and product displays are refreshed and inviting to the customer
Efficiently process stock deliveries and store transfers
Deal with customer queries and complaints
Communicate and implement the store's stock loss reduction strategies
Personal characteristics:

Fully flexible (Monday - Sunday, hours to be agreed by rota) including evenings and bank holidays