Engagement & Lifeskills Coordinator - Rotherham, United Kingdom - Action Housing & Support

Tom O´Connor

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Engagement & Lifeskills Coordinator
Do you want to make a difference to the lives of vulnerable adults who have a history of homelessness, substance use, mental health and offending?


Life-skills education such as cookery, learning how to live independently and engagement with local community groups are fundamental in a persons rehabilitation.

Action Housing is a Housing Association and charity dedicated to supporting some of the most vulnerable people in society.

Our client group have typically experienced homelessness and have multiple complex needs around substance use, mental ill health and offending.


We aspire to a society where all people are treated with respect and have the opportunity to live fulfilled lives.


We are looking for a positive and energetic team member, to provide a wide range of life skills activities to engage and stimulate the physical, psychological and social wellbeing of our clients living in supported accommodation across Rotherham, Derbyshire & Mansfield.

There are two posts available. One covering Mansfield & Derbyshire including Derby City. The second covering Rotherham and Sheffield.


About the Role:


As an Engagement and Life skills Coordinator, you will work across multiple sites in the organisation, deliver sessions to clients on life skills and support our Service Users to take part in activities that teach them how to live independently and meaningful to them.

Your role will focus on supporting people to maximise their independence, build their everyday living skills and live their best life.

In the role, you'll plan and deliver one-to-one and group activities, based on people's unique needs and interests.

You will need to be a confident public speaker, be able to control a room, love organising and delivering training, events, supporting marketing initiatives and fundraising.


Most importantly, your role is to make a difference to the lives of our clients by listening to their needs and providing opportunities that make a difference.

The role is extremely varied and rewarding. You'll see the difference you make each and every day, which provides great job satisfaction.


About You:


  • A full clean UK driving licence is essential
  • You will need to be well organised and whilst you should be a good team player you should also be able to work on your own initiative and be able to follow instruction
  • Ideally we would like you to have a Food Hygiene Certificate, IAG Level 2 or a QCF (NVQ) Level 2 in Health & Social Care
  • Experience and involvement in social and recreational activities for Service Users
  • Ideally we are looking for someone that has delivered training and education on lifeskills such as a renting ready course, cookery sessions, or has the ability to provide training.
  • Someone who has experience of working with clients who have multiple complex needs around longterm homelessness, substance misuse and mental health is also desirable.

PART 1 GRADING AND CATEGORISATION

Post Details

Role Title:

Engagement & Life skills Coordinator


Reports To:

Business Development


Grade:


2

PART 2 ROLE DESCRIPTION

Key Objectives

1. Supporting identification and development of client education programmes and opportunities


The post-holder will be required to becoming a facilitator of Life skills education programs such as CenterPoint's Life wise or the Crisis Renting Ready in order to deliver these to clients across the organisation.

This is likely to include one-off training sessions, accredited courses, as well as 1-1 mentoring. These may form part of the general client engagement programme offering.


2. Development and delivery of wellbeing activities for clients


The Engagement Coordinator is responsible for facilitating and coordinating a robust client engagement strategy for Action Housing
, with a particular focus on clients who have been impacted by homelessness.


Identification of volunteers in the local community who can contribute to the delivery of activities and events across our different sites.

Exposing clients to new hobbies and interests alleviating boredom and breaking the cycle of anti-social behaviours.


3. Monitoring, evaluating and measuring the impact of Client Education Programmes


The role holder will work with the Business Development Manager to develop and maintain systems and records for the monitoring and evaluation of client education activities, which capture participation, measure long term impact, and assess quality.


The role holder will have primary responsibility for maintaining such systems in relation to the client education interventions they deliver, as well as for using the information obtained to report on participation and inform future interventions.


Key Tasks:


  • To consult with Service Managers, Clients and Support Staff in order to identify activities that may be beneficial and stimulating.
  • To produce a programme of learning activities and social e

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