Customer Support Specialist - Hounslow, United Kingdom - Adecco UK
Description
Customer Support Specialist
Based in Chiswick
Immediate start
Permanent position
Salary:
£28,000
Hours:
Monday - Friday 9:00- 5:30pm
Duties:
- To assist Programme Administrators and Travel Managers with information or queries.
- To assist Programme Administrators and Travel Managers with enrollment of programs and contract on boarding.
- To assist cardholders or Programme Administrators with information or queries.
- Understanding and supporting efforts including answering product and service related questions to prospects and providing all necessary information
- To ensure any noncontact tasks are completed in a timely and efficient manner
- Forward any cases in a timely manner where the query cannot be resolved on the 1st contact, using 2nd level support teams
Experience:
- Experience in the financial services, card payments or credit card industry
- Minimum of 2 years relevant professional experience in a similar position or a relevant field
To speak to a recruitment expert please contact Chelsea Shortt
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