Customer Services Administrator - Farnham, United Kingdom - IN-SYNC Group

IN-SYNC Group
IN-SYNC Group
Verified Company
Farnham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Description
Do you have outstanding organisational skills and a passion for providing a great customer experience?


As a key member of the Tax Department at IN-SYNC, you'd be a central point of contact for all our customers, providing outstanding support to the Tax Specialists in ensuring all client tax returns are completed and submitted to HMRC correctly and on time.


What you'll do


This role would suit someone who has well developed communication skills, excellent ability to organise and prioritise, in addition to strong IT skills.

We're looking for an individual who is self-motivated and eager to learn, with a determination to achieve targets and meet deadlines.

Whilst experience within an administration/customer service role would be highly advantageous, full training will be provided and so this is not necessary.


  • Supporting the Tax Specialists with all administrative tasks
  • Bookkeeping; recording transactions including sales, purchases, income, receipts and payments by our clients
  • Ensure that all databases are kept uptodate with progressing work and client details
  • Ensure that all departmental records (paper and electronic) are kept in accordance with good practice and Data Protection standards
  • Follow and where possible improve departmental processes and Company service standards

What you'll need

  • Experience of working within a high pace, and highpressure environment, whilst maintaining an extremely high level of customer service
  • Determination and motivation to achieve targets.
  • Resilient and proactive with a flexible approach to work.
  • IT literate with working knowledge of Microsoft Word, Excel and Outlook.
  • Clear telephone manner and clear listening skills.

Desirable

  • Experience working with selfemployed operatives would be an added benefit but by no means essential.
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