Administration Team Leader: Oncology - Leicester, United Kingdom - University Hospitals of Leicester NHS Trust

University Hospitals of Leicester NHS Trust

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

We have an exciting new Team Leader post for an experienced NHS Administrator to join our Oncology and Haematology Admin Teams working to support the Admin Manager across both of these busy departments.

We are looking for an enthusiastic and motivated individual looking for their next career move.

This role would be ideal for someone looking to progress in their admin career with long term aspirations to be an Admin or Service Manager.

The Team Leader will already have an excellent NHS admin track record, and in this role will be involved in all aspects of HR Management for designated staff including leave management, recruitment, training, data quality, sickness reporting etc.

The role will involve liaising directly with our patients and their relatives as well as the doctors and all other disciplines of staff.

The postholder will work with the wider team to continuously review systems and processes looking for opportunities to streamline, and will support the implementation of any new ways of working.

They will also work as a member of the team to cover staff absences as required. Previous experience of working in outpatient clinics is therefore essential.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals.

We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do

They are:
We focus on what matters most
We treat others how we would like to be treated
We are passionate and creative in our work
We do what we say we are going to do
We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.

Support the Admin Manager with the supervision of the Oncology & Haematology admin teams on a daily basis, also undertaking appraisals and providing training when necessary. (Oncology & Haematology Clinic Coordinators).
Coordinate the various teams' workloads, making adjustments and reallocating duties to other team members to ensure continuity of service
To provide information on a range of data as required by the management team and to assist in accurate booking of clinics, ensuring that patients are seen within local and national access targets.
To monitor data quality and letter turnaround times, working with individuals to provide training and support as necessary.
The post holder will be expected to demonstrate flexibility, including travelling to other sites within UHL if required.
To ensure the highest standards for patient experience, quality and governance are maintained.