Telephone Survey Assistant - South Shields, United Kingdom - All Temps Recruitment Ltd

All Temps Recruitment Ltd

Verified Company

South Shields, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently recruiting for an enthusiastic
Outbound Telephone Survey Agent with excellent telephone manner to work within an expanding local office.

Your role will be making outbound survey calls, contacting Students and Education establishments to gain information in the form of surveys.

The Role

Making outbound calls to gain information from students regarding education establishments
Enthusiastically engaging the caller
Going through telephone surveys
Updating internal databases with relevant information
Using questioning techniques to glean information
Based in South Shields
Close to metro station or free parking available
Weekly competitions
Hours of work a.m p.m. Monday to Thursday with a possibility of working Fridays, 9.00 a.am p.m.

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There is no selling in this role_

The Person

Must have an excellent telephone manner and be able to engage the person on the other end of the line
Be enthusiastic to keep the caller engaged
Must have previous Customer services experience
Ideally have previous outbound calling experience
Must be I.T literate
Must be motivated to work both alone and as part of a team
Be able to work to targets