Customer Service Call Centre Agent - Reading, United Kingdom - MotorEasy

MotorEasy

Verified Company

Reading, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Company
MotorEasy is the UK's fastest growing motoring association, and a leading provider of vehicle warranties, insurances and motoring services.

Job Purpose and Overall Objective

As part of our continued expansion, MotorEasy is looking for talented individuals to join the customer service team, based in our Reading offices.

Working alongside our customer service team, your role will be to speak with customers who have a vast array of queries, from wanting to update account details, through to requesting a car repair or service booking, to responding to live chat messages.

You will be expected to achieve weekly KPIs and targets.

Duties:

Handle customer enquiries using our software and process
Answer and receive over 100 calls per day
Any other duties your manager reasonably asks you to perform

The Successful Applicant

We are interested in talking with hard working, reliable, bright and self-motivated individuals with excellent spoken communication and a strong drive for achievement.

We pride ourselves on our training and the support given to our teams. Full product, systems and sales training will be provided.

What We Offer

Salary:
£21,000

Holiday: 22 days holiday

Hours:
Mon - Fri, and one Sat in every