Global L&d Senior Operations Coordinator - London, United Kingdom - Boston Consulting Group

Boston Consulting Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

WHAT YOU'LL DO:

The Global L&D team is currently completing a large learning transformation.

As we move to a Learning Journey approach, this role will be critical to supporting the roll out efforts, supporting the efforts of the current operational team and allowing us to maintain the launch timeframes.

The key focus of the role will be to:

Work with the transformation teams and faculty team to staff internal trainers (Managing Director and Partners) to support specific sessions. This will include communication reach outs, working with EAs on scheduling, managing the scheduling database, raising issues as they arise and being the point person to fill availability slots
Support the transformation efforts to build elevated technical set ups of our Internal trainers; communicating the offer, tracking purchasing and maintaining uptake
Updating external Senior Advisor cost/usage database for 202
Supporting the set up of train the trainer sessions for new facilitators
When required, hosting and producing virtual live sessions; engaging with learners and trainers, managing virtual meeting needs and supporting any learner needs in the moment

YOU'RE GOOD AT:

High attention to detail
Strong customer focus; responsive to queries in a consistent manner and with a sense of urgency
Excellent organization and time management skills with ability to manage competing priorities effectively, meeting deadlines
Works cooperatively with other team members, displaying a high level of motivation and enthusiasm for tasks
Possesses strong interpersonal and communication skills to develop effective working relationships with BCG staff across all levels of seniority
Excellent English skills: written and oral communication
Accuracy and attention to detail; experience doublechecking and crosschecking own work
Ability to write slides, to produce tables and graphs in PowerPoint as part of standard reporting
Ability to respect all BCG information as personal and confidential

YOU BRING (EXPERIENCE & QUALIFICATIONS):

A bachelor's degree or equivalent and experience working within a fast paced, challenging organization
A passion to add value and work in a fast paced role and team
Experience in professional services and working with senior leaders
Strong operational focused work; able to handle new information quickly
Proven organizational skills, including ability to effectively manage and prioritize work, and communicate these workplans to managers and teams
Proven confidence working In a virtual setting and managing virtual meeting tool

YOU'LL WORK WITH:

A passionate and dedicated Learning & Development team, who are currently spread across N.America, Europe and India.

As a complex matrix structured organisation you will also work with L&D teams in our local systems across our regions as well as with counterparts and colleagues in our Global L&D teams.

You will establish strong relationships across our people functions and beyond to successfully learn, educate and influence others