Systems Officer - Milton Keynes, United Kingdom - Milton-Keynes-Council

Milton-Keynes-Council
Milton-Keynes-Council
Verified Company
Milton Keynes, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job IntroductionWe're looking for someone with strong ICT and communication skills to join our Performance and Systems team as a Systems Officer.

This is a busy and varied role, providing helpdesk support for social care, so excellent customer service skills are essential.

Ideally, you'll have experience in helpdesk support, customer service, or administration in adult or children's social care.

Knowledge of personal data information or finance systems (our systems include Liquidlogic Children's Social Care, Early Help Module and ContrOCC) is desirable but not essential, as you will be provided with thorough training.

An enhanced DBS check will be required.
Role Responsibilities

  • The Systems Officer will ensure relevant Social Care systems are maintained and available as per business requirements, supporting the Systems Manager where required
  • You will support ICT developments affecting Adults and Children's Social Care
  • You will support developments and improvements on the relevant Social Care systems and to help align with MKC's ICT Strategy as required
  • We're looking for committed and resilient individuals, with strong communication skills both verbal and written
  • You'll have knowledge of personal data information / finance systems ideally with good understanding of Local Authority Information Systems
  • You should be able to prioritise your own workload to meet deadlines
  • You should have the ability to work with service staff to identify system needs and suggest solutions to meet service delivery needs


About The CompanyMilton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future.

We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes City Council is one of the largest employers in the region, making a difference every day for local people.

We're responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative.

If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

Package DescriptionWe are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%.
  • 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years. (From April 2023 this will increase to 28, and 32 days after 5 years)
  • Holiday Purchase Scheme.
  • Our Professional Development Centre provides access to courses such as inhouse management development programmes endorsed by the Institute of Leadership, coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme.
  • Health Cashplan.
  • MK Advantage benefits package a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.


  • Blue Light Card

  • Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more


  • SmartGo

  • Aimed at encouraging lowcarbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles).
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
  • Childcare Subsidy.

Salary:
£24,496.00-£26,845.00 per year
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