Project Coordinator - Newcastle upon Tyne, United Kingdom - Catalyst

Catalyst
Catalyst
Verified Company
Newcastle upon Tyne, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Catalyst Recruitment is looking to appoint a Project Co-ordinator.

Our client is a market leader in the provision of bespoke management software (SAAS) to medical professionals worldwide. A profitable and cash rich company, they score highly on service, product and price.

With a 98% retention rate, they are seeking an individual who will improve customer satisfaction levels still further through effective system implementation.


Reporting to the Head of Operations, you will:

  • plan, organise and deliver implementation of the company's software at customers' sites
- create a project roadmap with client touch points

  • Liaise with customers regarding the onboarding process and add personalization where appropriate
  • Coordinate, implement and organize training, liaising with the internal training team
  • Own the onboarding process, ensuring resources are efficiently booked and scheduled
  • Maintain effective and regular communication both with internal teams and customers
  • Collate and analyze data and reports to identify potential software or business enhancements to drive efficiency and improve the client's experience
  • Drive best practice

As Project Co-ordinator, you will need to:

  • Have experience of project delivery in a fast-paced environment
  • Be a strategicthinking, logical problemsolver
  • Be an accomplished multitasker
  • Be able to manage multiple workstreams simultaneously
  • Have experience working with crossfunctional teams
  • Possess excellent MS Word, Excel & Powerpoint skills
  • Have wellhoned presentation skills
  • Have good analytical skills
  • Be willing to travel occasionally to client sites

Benefits & rewards:

  • Salary of £2530k + benefits
  • Full training in the company's bespoke software (3 months)
  • Forward thinking team and profitable, growing business

Job Types:
Full-time, Permanent


Salary:
£25,000.00-£30,000.00 per year


Benefits:


  • Company pension
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
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