Helpdesk Administrator - London, United Kingdom - Skanska
Description
General information:
City/town:
- London
Job field: - Other Operations
External closing date: - Friday, April 28, 2023
Type of contract: - Permanent
ID: - 2646
Description and requirements:
Working as a Helpdesk Administrator you will provide general administrative support to the MOD Main Building Management Team, Operational, Technical and Capital Works Teams; also ensure security compliance as well as contract compliance
You'll:
- Management and administration of all subcontractor logistic arrangements, including processing of service records and permit documentation, cross referencing the CAFM system as required to ensure correct information is recorded
- Administration and allocation of all planned and reactive works through CAFM system
- Provide early warning management of the site SLA and KPI planned and reactive tasks
- Provide administrative support to the Operational, Technical and Capital Works Team as required
- Liaise with Operational and Capital Works coordinators to build and own the site resource planner
- Resource planning and allocation of resource to support in the delivery of direct/third party works in and out of hours
- Proven experience in the proficient use of MS Office
- Excellent communications skills with good verbal and written communications
- Ability to demonstrate experience in customer facing role
- Knowledge and experience of CAFM system, reports, and ability to interrogate historic reactive and PPM data
Equal opportunities
We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams.
Flexible working
We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
Reasonable adjustments
More information about the role
**Closing date
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