Service Advisor - Birmingham, United Kingdom - Silcom Recruitment Ltd
Description
The Role:
Are you an experienced Service Advisor looking for a new challenge?
Responsibilities & Requirements of a Service Advisor:
Serve as the main point of contact for dealership visitors.
Listen attentively to customer inquiries and assess vehicle service requirements accurately.
Provide service recommendations based on customer input and vehicle history.
Arrange appointments for vehicle maintenance, repairs, and servicing.
Supervise vehicle intake process, noting condition, mileage, and customer concerns.
Suggest additional services or products as per vehicle requirements or manufacturer guidelines.
Keep customers updated on their vehicle's service progress.
Manage warranty claims and relevant paperwork for eligible repairs.
The Package:
Basic Salary of £26,000 + OTE of up to £34,000
Monday to Friday [8:00am - 6:00pm] + (1-in-2)
Saturdays [8:30am - 12:30pm]
If you believe you have the passion, knowledge, experience, and enthusiasm to succeed as a Service Advisor, then we would like to hear from you.
Don't worry if your CV is out of date, please get in touch and we can work with you to do the rest
Job Types:
Full-time, Permanent
Pay:
£26,000.00-£34,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location:
In person
Reference ID:
VAC-3231
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