Customer Service Advisor - Paignton, United Kingdom - Connells Group

Connells Group

Verified Company

Paignton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

We're looking for a
Customer Service Advisor to support our fantastic
Lettings team in
Paignton.

As our
customer service advisor you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment.

You will also have the opportunity to progress into a
Lettings Negotiator.

What's in it for you as our customer service advisor?

Industry leading
training and development:
Demonstrable
career ladder
OTE: £23,000
Opportunities for
progression:

-
Supportive,
rewarding and
fun environment

Team
incentives:
Understanding of
operations within an estate agency business

Key responsibilities of a customer service advisor. The main purpose of your role is to
support the lettings team within the office with
administrative duties. This will involve being the first point of contact for
customer enquiries both in branch and over the phone and ensuring clients are kept informed through the lettings process.

Skills and experience required to be a successful customer service advisor

Preferably experience with
handling incoming and outgoing calls in volume
Customer focussed and comfortable in a client facing role

-
Resilient,
positive,
numerateand
detail oriented:

Organised
and able to prioritise** workload in a faced paced environment
Keen interest in learning and keeping up to date with industry changes
Excellent verbal and written
communication skills

Established in 1863, Fulfords is one of the oldest property businesses in the South West and has an extensive branch network across Devon.

For over 155 years, we have used our experience and expertise to help as many customers as possible - whatever their property needs or circumstances.

EACW03228

Job Reference:
EACW03228