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Customer Service Assistant - Stourbridge, United Kingdom - Shipleys Gaming and Bingo

Shipleys Gaming and Bingo

Verified Company

Stourbridge, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently looking to recruit a customer service assistant to work in our Adult gaming centre / Bingo venues
through the night 10pm-8am.

This role will initially be based in Stourbridge but after completion of training there may be a requirement to help cover shifts in our other West Midlands venues.

Your role as a customer service assistant is key, you will often be the first point of contact when customers enter the premises.

You will be required to provide high levels of customer service, ensuring that customers receive a warm welcome when they arrive.

You will also be responsible.leisure time.

Our venues operate 7 days a week so shift patterns will be on a rota basis including and the required shift for this role is
10pm-8am.

Flexibility is important as
weekend working will also be required.

Previous customer service and cash handling experience desired although training will be given.
Experience of working within the retail, hospitality or gambling industries.
Excellent communication skills.
Must be aged 18+ due to gambling legislation.

Main role responsibilities

Greeting customers when they enter the premises.
Taking pride in your venue, ensuring that cleanliness and presentation is always to the highest standard.
Advertise new products, promotional campaigns and offers using your excellent communication skills.
Implement company and industry policies and procedures.

A full drivers license would be preferred as there may be a need to cover shifts at other local venues and commuting will be during hours where public transport may be limited.

Job Types:
Part-time, Permanent

Salary:
From £12.00 per hour

Expected hours:
per week

Schedule: