Clinical Training Specialist - Dartford, United Kingdom - Jenkin Halls Recruitment Ltd

Jenkin Halls Recruitment Ltd

Verified Company

Dartford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Field Clinical Training Specialist - Point of Care

c£34k (neg) + bonus + company car + laptop + phone

Territory:
Southeast of England (excludes Central London)

Company Overview:

A fabulous field-based opportunity to join one of the fastest growing in vitro diagnostic companies in the world, whose biosensor technology is incorporated in products ranging from handheld meters for glucose point-of-care testing to critical care wholeblood analysers designed for rapid measurement of over 20 analytes.

With ongoing pioneering technological innovation and continuous new Product Development, this business is at the forefront of their industry.

Job Summary and/or Key Objectives:

Performs and delivers onsite customer training programs for all StatStrip, StatSensor, Allegro and Blood Gas product implementations under the direction of the Pre and Post Implementation Manager.
Responsible for maintaining and documenting customer training records at each customer site including the names of personnel trained, date training was performed, and training agenda.
Responsible for ensuring that all documentation adheres to the Quality Management System and is revision controlled.
Producing reports both to Customers and Management as required.
Responsible for assisting customers with ongoing Training, Audits and onsite after sales support when the customer goes "Live" with StatStrip, StatSensor and Blood Gas products.
Works closely with local Area Sales Managers, IT specialists and Product Manager adding value throughout the sales process on all business opportunities. This sales support will be in the form of conducting presales onsite customer training and evaluationassistance.

Competencies and Qualifications:

Nursing background with experience of training is preferred
Requires excellent communication, training, and interpersonal skills and the ability to adapt to working with different customer personalities.
Requires a person willing to travel within or outside the assigned location for extended periods of time based upon project requirements.
Demonstrable experience of Microsoft Office Suite.
Hold a full valid UK driving license.

Reporting Relationships:

Reports directly to the Pre and Post Implementation Manager
Interacts with all levels of management within Technical Support including the UK Technical Support Manager, Field Service Specialists, National Sales Manager, and Area Sales Managers.
Interacts with customers via telephone and onsite visits.

Territory