Customer Service Representative - Rotherham, United Kingdom - CPG GROUP

CPG GROUP

Verified Company

Rotherham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

Responsibilities:

Answer incoming customer calls and respond to customer inquiries promptly and efficiently
Provide accurate information about products and services
Assist customers with placing orders, processing returns, and resolving any product or servicerelated issues
Collaborate with other team members to ensure customer satisfaction and resolve complex issues
Follow up with customers to ensure their concerns have been addressed and resolved

Requirements:

Excellent communication and interpersonal skills
Strong data entry skills with attention to detail
Ability to analyze customer needs and provide appropriate solutions
Demonstrated ability to handle difficult customers with patience and professionalism
Ability to work in a fastpaced environment while maintaining a high level of accuracy

If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you.

Salary:
From £23,874.00 per year

Benefits: