Service Spares Coordinator - Tadcaster, United Kingdom - Mpac Lambert LTD

Mpac Lambert LTD

Verified Company

Tadcaster, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Mpac are a global automation engineering company dedicated to providing remarkable bespoke products and exceptional services. Our commitment to excellence, coupled with our unconventional thinking, has made us a leader in cutting-edge automation processes. Working across healthcare, medical and consumer goods sectors, we help companies create life changing products.

Today Mpac is trusted by leading brands to design and build world-class machinery that can be found all over the world.

Role - Service Spares Coordinator

Working within the Customer Service team the Service Spares Co-Ordinator will co-ordinate all spares sales orders to ensure they are progressed through the systems and delivered in line with quoted lead times.

As a Service Spares Coordinator you will be:

Procuring parts from the supply chain aligned to the Sales Order requirements.

- Ensuring effective vendor performance to meet customer requirements.

Effectively communication of order status to Customers.
Ensuring all orders are dispatched and closed out as soon as possible.
Being flexible within the role to aid & support all staff during busy periods.

Following & providing detail for all reporting mechanisms.

The key responsibilities of the role include:

Identifying opportunities for negotiation to achieve best value ensuring sales orders meet or exceed budget expectations.
Creating and placing purchase orders aligned to estimates on the Mpac supply chain.
Regularly expediting purchase orders with the Mpac supply chain to ensure delays to sales orders are minimised.
Updating part data with uptodate pricing and delivery information as required.
Sending confirmed shipped dates to the customers once available and keep them updated of any slippages from this date.
Regularly reviewing order status to ensure goods are shipped in a timely manner once booked into the warehouse.
Carrying out picking, packing and shipping of Service and Spares sales orders.

Knowledge and Experience:

Essential

Ability to provide administrative services on multiple projects simultaneously.
Experience of working in an administrative capacity in an engineering environment.
Proven negotiation skills with a focus on value. Understanding of Terms & Conditions.

Desirable

Experience in a similar position in the Manufacturing or Engineering Industries.
Experience of working with a supply chain previously would be advantageous.
Experience in working within an ISO 9001 accredited organisation.

Experience of working with MRP/ERP systems (Visual 9 an advantage).

Skills & Qualifications

Essential

Proficient in the use of MS office suite
Organised Individual having the ability to multitask.
Can promptly react to shifting priorities, demands and timelines through analytical and problemsolving capabilities.

Excellent communication skills; both verbal and written.

Desirable

Excellent numeracy and written language skills.
Ability to communicate effectively at all levels, adjusting approach or communication channel to suit audience.

A basic understanding of general engineering would be advantageous.

Reports to - Service Team Leader - Operations

Job Types:
Full-time, Permanent

Salary:
£25,000.00-£30,000.00 per year

Benefits: