Application Specialist - Leavesden Green, United Kingdom - WarnerMedia

WarnerMedia

Verified Company

Leavesden Green, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_Every great story has a new beginning, and yours starts here._

_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._

Who We Are

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.

Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what's next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.

Here you are supported, here you are celebrated, here you can thrive.

Warner Bros. has been entertaining audiences for more than 90 years through the world's most-loved characters and franchises. Warner Bros. employs people all over the world in a wide variety of disciplines. We're always on the lookout for energetic, creative people to join our team.

The GO-TECH Portfolio spans across the following key businesses and their back-end operations:

WB Studio Tour in London, Hollywood and Tokyo (opening 2023)
Platform 9 3⁄4 Retail Shops, London/Heathrow
Harry Potter On Location, London
Harry Potter Flagship Store, NYC
WB Studios Leavesden
WB De Lane Lea

The Job
You will be part of the GO-TECH Technology group based at Warner Bros.

Studios Leavesden; working in close collaboration with peers from our existing portfolio and leveraging technical specialists as needed, both across the GO-TECH team and wider Warner Bros.

Discover Technology group, globally.

The Daily

Key technical support resource for the successful day to day operational running of the tour and studio businesses focusing on reporting / data and workplace efficiency.
Partner with the business for regular reviews, assessing new requirements or changes to reports or solutions.
1st/2nd Line operational support for the Leavesden reporting portfolio and for the workplace efficiency solutions which are currently deployed.
Deployment of operational requests for new reports or changes to the current suite of reports.
Using workplace efficiency technologies, Ticketing, Websites, eCommerce, Retail POS, Warehousing, Building Management systems, Customer Service and Analytics. Experience in operating within PCI landscapes will be considered advantageous.

The Must Haves

Extensive experience in administration of Azure Cloud Environments, Windows Server, Virtualization technologies.
Knowledge of integration to Salesforce marketing cloud / Service Cloud developer experience / Salesforce Voice experience
Experience with all stages of the software development lifecycle using Agile Methodology.
Experience with Windows, Linux and Max OS.
Experience using the following tools: Mobile Device Management (Microsoft ITUNE),Automation tools (Microsoft Power Automate), testing tools and the automation of testing. Selenium is preferred.
Visitor management System experience.
Microsoft PowerBI experience.
Ability to create custom SQL queries and reports in SQL Server.
Knowledgeable with version control systems (GitHub preferred).
Experience with scripting languages: Powershell, VBscript.
Experience of working in PCI environment.
Available to work flexible hours to accommodate offshore collaboration, as well as responding during offhours to lead resolution of critical project issues or operational incidents is expected.

How We Get Things Done
**The Legal Bits