Customer Service Advisor - Norwich, United Kingdom - RSD Recruitment LTD

Tom O´Connor

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Tom O´Connor

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Description

Customer Advisor - First Response

£22,500 - O/T (SAT £15.50 p/h / SUN £20.66 p/h)


Our client is growing and seeking a First Response Advisors to join their busy team based on the outskirts of Norwich on
Broadland Business Park, in a fabulous modern, bright, open plan offices with free parking.


As a First Response Advisor you will support our client in ensuring they can deliver their values to "love our customers and go the extra mile".


What we are looking for:


  • Previous Customer Service Experience from any area
  • Confident in dealing with people over the phone
  • Focused on delivering excellent Customer service
  • Ability to multitask and effectively prioritise
  • Full training provided

What we can offer:


  • 30 days annual leave (including Bank holidays, with entitlement increasing on service)
  • Paid day off for your birthday
  • Wellbeing Team including free health and legal helpline (to support colleagues with Mental Health and wellbeing initiatives)
  • Colleague voice forums including Green teams, Great place to work committee and Health and Safety Committee
  • Discounted online shopping portal
  • Health Care Cash Plan (which can be upgraded/extended for family members)
  • Free onsite parking
  • Finalists for Employer of the year 2021 in the Norfolk Business awards
  • Contemporary and modern office environment

Job Types:
Full-time, Permanent


Salary:
£22,500.00 per year


Benefits:


  • Casual dress
  • Company events
  • Company pension
  • Referral programme
  • Wellness programme

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime

Supplemental pay types:

  • Bonus scheme

Work Location:
One location


Reference ID:
FRA/NR7/J3

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