Sales Administrator - Trowbridge, United Kingdom - Selwood Housing

Tom O´Connor

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Description
Sales administrator

Selwood Housing

Part time (15hrs per week)

Flexible working opportunities

£9,324.32 pro rata £23,000 (FTE)

6-month fixed term contract

Trowbridge


The role


The purpose of this role is to be responsible for providing administrative support and customer liaison in the Property Services Team.

It has the following main responsibilities;

  • Dealing with telephone enquiries efficient and effectively on behalf of the company, processing any actions as required
  • Using Microsoft office packages for letters, spreadsheets and documents
  • Updating computer databases such as QL, Orchard and inhouse systems for areas such as orders, customer contact, complaints, ordering, invoicing or work scheduling
  • Raising purchase orders and checking, processing and paying invoices
  • Sending out tenant information packs, product information or customer surveys
  • Saving down completed Certificates, Surveys and Worksheets
  • To work with and build relationships with both internal and external stakeholders to meet/exceed KPI's

What we need
For this role you'll need to have the following skills and experience;

  • Strong Microsoft office skills (Word, Excel, PowerPoint) and good experience of telephony systems such as Teams and Skype
  • The ability to produce accurately typed documents
  • Strong communication skills both written and verbal
  • Knowledge of QL housing system along with the ability to manage purchase ordering within this system

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