Medical Receptionist - Wirral, United Kingdom - Civic Medical Centre

Civic Medical Centre
Civic Medical Centre
Verified Company
Wirral, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Job Type:
Permanent


Hours: 20hrs worked Monday, Tuesday, Wednesday & Friday 13:30-18:30


Schedule:
Monday

  • Friday

Salary:
£10.42ph rising following a successful probation period


Benefits:


  • 25 days annual leave plus bank holidays (pro rata for part time employees)
  • Option to join the NHS pension scheme

Location:
Civic Medical Centre

Due to retirement we are recruiting a receptionist to join our busy but friendly reception team.

The successful applicant will be highly motivated, adaptable and be able to work under pressure.

Experience working in a healthcare setting would be desirable but not essential as full training would be provided.


Duties include:


  • Answering calls and dealing with all aspects of patient facing care including booking appointments, greeting, and directing patients.
  • Relaying information and queries between patients and clinicians, ensuring clear and concise documentation.
  • Care navigation (signposting patients to other appropriate services).
  • Processing patient prescriptions
  • Processing online consultations
  • Actioning and sending tasks to clinical team
  • Liaising with wider colleagues in primary and secondary care
  • Dealing with sensitive information always adhering to confidentiality policy

About us
We are a busy practice located in Bebington and have a patient list of approximately 9900 patients.

We have a large clinical team consisting of 5 GP partners, 6 salaried GP's, 3 Practice Nurses, 2 Healthcare Assistants, a Physicians Associate, and a Practice Pharmacist.

We are also a GP training practice so have regular training GP's and medical students.


Qualifications

Essential

  • GCSE grade A-C in Maths and English or equivalent

Experience

Essential

  • Experience working in a patient or customer facing role

Job Types:
Part-time, Permanent

Part-time hours: 20 per week


Salary:
From £10.42 per hour


Benefits:


  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 21/07/2023

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