Medical Receptionist - Wirral, United Kingdom - Civic Medical Centre
Civic Medical Centre
Wirral, United Kingdom
Verified Company
1 week ago
Description
Job Type:
Permanent
Hours: 20hrs worked Monday, Tuesday, Wednesday & Friday 13:30-18:30
Schedule:
Monday
- Friday
Salary:
£10.42ph rising following a successful probation period
Benefits:
- 25 days annual leave plus bank holidays (pro rata for part time employees)
- Option to join the NHS pension scheme
Location:
Civic Medical Centre
Due to retirement we are recruiting a receptionist to join our busy but friendly reception team.
The successful applicant will be highly motivated, adaptable and be able to work under pressure.
Experience working in a healthcare setting would be desirable but not essential as full training would be provided.
Duties include:
- Answering calls and dealing with all aspects of patient facing care including booking appointments, greeting, and directing patients.
- Relaying information and queries between patients and clinicians, ensuring clear and concise documentation.
- Care navigation (signposting patients to other appropriate services).
- Processing patient prescriptions
- Processing online consultations
- Actioning and sending tasks to clinical team
- Liaising with wider colleagues in primary and secondary care
- Dealing with sensitive information always adhering to confidentiality policy
About us
We are a busy practice located in Bebington and have a patient list of approximately 9900 patients.
We have a large clinical team consisting of 5 GP partners, 6 salaried GP's, 3 Practice Nurses, 2 Healthcare Assistants, a Physicians Associate, and a Practice Pharmacist.
We are also a GP training practice so have regular training GP's and medical students.Qualifications
Essential
- GCSE grade A-C in Maths and English or equivalent
Experience
Essential
- Experience working in a patient or customer facing role
Job Types:
Part-time, Permanent
Part-time hours: 20 per week
Salary:
From £10.42 per hour
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
In person
Application deadline: 21/07/2023