Operations Coordinator Night Shift - London, United Kingdom - ALTIDO London Ltd

ALTIDO London Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

DOVEVIVO GROUP:

DoveVivo_ is the largest and fastestgrowing European proptech company that leases, designs and manages coliving solutions, single units or traditional flats for urban and digital nomads.

Since 2007, _DoveVivo_ has been reinventing the way people rent their homes offering them a disrupting residential model combining a stress-free solution, value-added services, great design and technology and a powerful community whereby students and professionals move in with like-minded people, sharing costs and benefits.

Our group
The _DoveVivo Group_ counts 400 employees (33yo average age & more than 30 countries of origin), 21 offices across Europe, 40 destinations and 7 countries (Italy, Spain, France, Portugal, UK, Ireland and Bulgaria) and includes the following brands:

_DoveVivo_: the largest coliving company in Europe in terms of rooms managed and revenues.

- _DoveVivo_ Campus: a leading player in the student housing sector in the Italian market.
- _Chez_ Nestor: the pioneer and leading company of coliving industry in France.
- _ALTIDO_: one of the leading short term rental management companies in Europe.
- _Open Hub_: our first welcoming and flexible hub for coworking, meetings, training, events, parties.

ROLE & TEAM
For one of our brands, _
ALTIDO_, we're currently looking for an
Operations Receptionist - Night Shift (f/m/x) in Edinburgh.

You will work alongside the account management, guest communication, maintenance and cleaning teams to ensure the guests have the best experience, and our portfolio operates smoothly.

This is a part-time opportunity, and the night shift will run: 8 pm-12 am, 3 or 4 days a week out of Thursdays, Fridays, Saturdays, and Sundays.

The role of Operations Receptionist - Night Shift includes:

Working closely with our guest communications team
Maintaining the upkeep of the office, controlling stock and supplies and light reception work.
Answer guests' phone calls in a professional, friendly manner and help resolve issues they may have.
Prepare and update manuals for properties.
Delivering items to guests that they may require i.e., electric heaters, sofa bed linen.
Inspection of properties

What you'll need to be successful for this role

Always put the guest first and make them feel welcome in their new shortterm rental.
Be warm, sociable, wellpresented, and energetic: guests love meeting someone like you with a bit of personality
Organized, with excellent prioritization and timekeeping skills.
Excellent communicator and speak fluent English, additional languages are a welcome bonus.
Problem solver, with mínimal supervision, who can solve tricky situations with an eagle eye for detail and a cando attitude.
Some things may not go as planned and we need someone who can think on their feet.

What you'll find in _
ALTIDO_**:

International environment and multilanguage speakers.
Lively and open company culture with flat hierarchies and short chains of command.
Disclaimer: In DoveVivo Group _we celebrate Diversity, Equity & Inclusion. Therefore, the entire recruitment process will be carried in respect of these criteria.

Job Types:
Part-time, Fixed term contract

Salary:
From £12.00 per hour

Benefits: