Housing Officer Remote Working - Milton Keynes, United Kingdom - Building Recruitment Company
Description
Housing Officer - Remote Working
PATCHES:
Hertfordshire, Buckinghamshire and Bedfordshire
SALARY:
£29,000
DURATION:6 Months FTC
HOURS:
Mon to Fri
Purpose of role:
To deliver an excellent comprehensive, proactive, and pragmatic Housing Management and Surveying Service to customers, including leaseholders, shared owners and freeholders, starter and assured tenancy holders and private market renters in a fast-paced environment.
To be accessible to customers and colleagues in delivering the services and adaptable to react to challenging and changing situations.
Daily Duties:
- Advise on social housing tenancy operational issues across a range of tenures
- Enforce and support the landlord's strategy of a safety first and rent first culture
- Manage all tenure types through support and enforcement with an emphasis on collaborative multiagency working
- Manage leasehold enquiries effectively and efficiently by deciphering the individual leases and liaising with colleagues
- Using a riskbased approach to programme and complete Neighbourhood Inspections
- Carry out viewings and complete tenancy sign ups
- Complete surveys identifying all communal repairs and raising of minor works using the social housing schedule of rates and identifying rechargeable works
- Complete mutual exchanges
- Dealing quickly and decisively with all forms of tenancy breaches
- Proactively highlighting and investigating cases of tenancy fraud
- Undertake a range of duties, such as, pursuing rent arrears, agree appropriate repayments with our customers, investigating allegations of Anti-Social Behaviour
Essential requirements:
- Demonstrable experience as a Housing Officer
- Dealt with lowmedium levels of ASB and rent arrears
- Basic DBS within the last 12 months
Desirable requirements:
- Knowledge of working with those with mixed mental health conditions
Emily Rex on or send an up-to-date CV to
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