Technical Assistant - Sittingbourne, United Kingdom - Fresh People Ltd

Tom O´Connor

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Tom O´Connor

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Description

Technical Assistant


Fresh People are currently looking to recruit a Technical Assistant for our client a Global Fresh Produce Business based in Sittingbourne, Kent.

As a Technical Assistant you will be required to support the Commercial and Procurement team to maintain relationships between growers, pickers and packers, ensuring the business is able to meet customer demands.


Key responsibilities

  • Have regular and ongoing dialogue with suppliers.
  • Ensure that all aspects of product quality, where customer specifications are being compromised, are effectively communicated to the Directors of the business on a timely basis. Providing recommendations as to the action required.
  • Ensure that customer complaints are trended, and action plans made for improvement.
  • Ensure that all product is used effectively and efficiently to optimise profit for the business Ensure specs are complete and relevant to what is being supplied, with connected product records created to provide recommendations during the daily production meetings.
  • Take responsibility for managing the preparation of product for benchmarking and ad hoc sample requests.
  • Carry out trial work as required to ensure that the technical next steps from visits and contact reports are completed
  • Communicate to suppliers and the technical team end of season reviews documenting overall quality, improvements required, ranking and next steps.
  • Complete the weekly trackers for the customers and any other technical documents as required in a timely manner.
  • Ensure that suppliers have copies of the specifications for the products you are responsible for.
  • Ensure that suppliers have copies of packed at source guides for the products you are responsible for.
  • Ensure that all due diligence is collated, maintained and compliant for all your category in supply and ASL are produced and accurate.
  • Manage the Quality improvement plan for each product area that you are solely responsible for that ties the development plan of the business to the strategic aims of the customer.
  • Successfully identify technical projects to introduce innovation to the business.

If you have worked in Fresh Produce previously and worked within the Technical or Quality field then we would like to hear from you today for this new and exciting role

Salary:
Up to £28,000.00 per year


Benefits:


  • Additional leave
  • Discounted or free food
  • Free parking
  • Gym membership

Schedule:

  • Day shift

Ability to commute/relocate:

  • Sittingbourne, Kent: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

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