Senior Parking Administration Officer - Bournemouth, United Kingdom - BCP Council

BCP Council
BCP Council
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Bournemouth, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

This is an exciting opportunity for someone who has excellent administrative skills, strong Customer Service skills and leadership skills to manage the daily operational functions and responsibilities of the Parking Administration Team and to carry out all aspects of Parking Administration including investigating and responding to challenges, representations and appeals received against Penalty Charge Notices (PCNs) in accordance with the Traffic Management Act 2004 and associated legislation and other parking related queries including in relation to permit and general enforcement matters.


You will provide outstanding customer care, within a high profile and vital Council service that supports the day to day activities of all residents, business and the thousands of daily visitors to the area.

The role is for 37 hours per week.


You will have an eye for detail to be able to respond to communications in writing, be able to accurately record information and work effectively as part of a team, and show respect for others by treating everyone equally.

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