Operations Pricing Executive - Bristol, United Kingdom - Unyfi LTD

Description

About us

Unyfi provides tailored cost management solutions to businesses in three areas; energy procurement, merchant services (card payments) and waste management.

We introduce and offer a better way to source and manage business services. Running a business is hard work, but keeping a business running shouldn't be.

The way businesses services are sourced and managed can have a significant impact on businesses running costs, environmental impact and their time.

Handling this can be a frustrating process, and this is where we come in.

Unyfi exists to support businesses through every step of the procurement process. This means finding the right suppliers, tailored plans and exclusive rates across multiple essential business services. We side with businesses, offering expertise to make procurement a better experience.


Role Summary

The individual will have the opportunity to join an ever growing, close-knit and supportive team and will benefit from a competitive starting salary, a social office and great career progression.

Due to recent company growth, an opportunity has arisen for a motivated and ambitious Senior Customer Operations Executive to join our team in central Bristol.

Job description

Key duties include (not limited to):

• Pricing fixed energy contracts for SME and I&C customers
• Submitting and processing customer contracts
• Management of onboarding new clients
• Answering calls from clients and suppliers
• Capturing customer information correctly in our purposebuilt inhouse CRM system
• Coordinating new connections and meter installs with relevant stakeholders
• Processing change of tenancies (COTs) with suppliers
• Resolving customer billing queries
• Liasing with the sales team to support revenue growth and retention
• Ad hoc office duties when needed

Essential Skills / Abilities:
year's experience in either operations and pricing within the energy supply sector/TPI sector (key requirement)

• Excellent verbal and written communication skills must nurture relationships with suppliers
• Must be diligent and detail oriented "eye for detail"
• A proactive individual who is prepared to challenge and improve internal processes

This is a full time, permanent role based in Bristol. 37.5 hrs per week.

Hours are 9:00 - 17:00


Start date:
ASAP

Benefits

• 30 days (plus bank holidays) of annual leave, 32 days of leave once completed 3 years service
• Company pension plan
• Small Team (14), growing quickly
• Frequent company trips, meals etc.
• Company Life Insurance policy
• Private Medical Insurance after 1 years service

Job Types:
Full-time, Permanent


Pay:
£30,000.00-£34,000.00 per year


Benefits:

• Company events
• Company pension
• Life insurance
• Private medical insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (preferred)

Experience:

- customer service: 2 years (preferred)


Work Location:
In person