Current jobs related to Client Relationship Manager - London - Verity Relationship Intelligence

  • Associate- Japanese Speaking Junior Relationship Manager

    1 month ago

    Only for registered members London

    大手日系金融機関様が、営業職を募集しています · 日本企業を中心とした法人顧客との関係構築・取引支援を担う営業部門での勤務です。 · 将来的には、拠点の中核を担う営業としての活躍が期待されるポジションです。 · ロンドンという国際金融の中心地で、日本企業の海外展開を支える重要な役割を担うポジションです。グローバルな視点と日本的なきめ細やかな対応力を活かし、国際舞台での営業力を磨く絶好の機会となります。 · 日本語がネイティブ、英語フルーエント · 財務分析の経験(モデリング経験があれば尚可) · 高いコミュニケーション能力 · 熱意をもって取り組める方 ...

  • Associate- Japanese Speaking Junior Relationship Manager

    1 week ago

    Only for registered members London

    大手日系金融機関様が、営業職を募集しています · 日本企業を中心とした法人顧客との関係構築・取引支援を担う営業部門での勤務です。 · 将来的には、拠点の中核を担う営業としての活躍が期待されるポジションです · 法人の顧客からの照会対応や日常的なコミュニケーション · 融資・与信判断に関する資料作成や社内調整 · 提案書の作成や取引スキームの立案 · 関係部門との連携・調整 · ...

  • Associate- Japanese Speaking Junior Relationship Manager

    1 month ago

    Only for registered members London, England

    大手日系金融機関様が、営業職を募集しています · 日本企業を中心とした法人顧客との関係構築・取引支援を担う営業部門での勤務です。 · 日本語がネイティブ、英語フルーエント · 財務分析の経験(モデリング経験があれば尚可) · 高いコミュニケーション能力 · 熱意をもって取り組める方 · 法人顧客からの照会対応や日常的なコミュニケーション · 融資・与信判断に関する資料作成や社内調整 · 提案書の作成や取引スキームの立案 · 関係部門との連携・調整 · 行内レポーティングや事務手続きなどの実務対応 · 日本語 · 英語 · 財務分析 · コミュニケーション ...

  • Relationship Manager

    1 week ago

    Only for registered members London

    Looking for real progression, ownership of complex deals, and freedom from relentless sales targets? Join one of the UK's most respected Development Finance teams as a Relationship Manager. · ...

  • Relationship Manager

    3 weeks ago

    Only for registered members London Full time

    Your area of work as Relationship Manager involves managing relationships with clients and developing new business opportunities across the UK & Ireland and Americas. · ...

  • Relationship Manager

    4 weeks ago

    Only for registered members London

    We are seeking a Client Partner (Sales & Relationship Management) to join our London office focusing on Banking & Capital Markets clients.This is client-facing role that combines strategic relationship management with commercial growth responsibilities acting as trusted advisor t ...

  • Relationship Manager

    1 week ago

    Only for registered members London £20 - £24 (GBP)

    We are looking for a Relationship Manager to take responsibility for Charterpath's relationships with our non-profit partners.This role sits at the heart of Charterpath's mission. · You will be the main point of contact for charities using our volunteer jobs board, supporting the ...

  • Relationship Manager

    2 days ago

    Only for registered members London

    We are seeking a dynamic and commercially astute Relationship Manager with a solid background in commercial real estate financing to join our growing team.This is a pivotal role for someone who thrives on building lasting relationships, navigating complex financing structures, · ...

  • Relationship Manager

    3 days ago

    Only for registered members London

    Build and maintain strong business relationships with clients, monitor client business changes and needs. · ...

  • Relationship Manager

    3 days ago

    Only for registered members London

    Join us as a Private Client Sales & Relationship Manager and play a key role in the next stage of our growth journey.We're looking for exceptional people to help grow our UK Private Clients business exponentially over the next five years. · ...

  • Relationship Manager

    3 weeks ago

    Only for registered members London

    Your career at Deutsche Börse Group · Your area of work as a Relationship Manager involves managing relationships with clients across various regions. · ...

  • Relationship Manager

    1 day ago

    Only for registered members London

    Allica Bank wants to help established SMEs with funding needs by delivering lending solutions. They are looking for a Relationship Manager who will be responsible for a portfolio of clients, delivering a close working relationship based on a deep understanding of each client's bu ...

  • Relationship Manager

    4 days ago

    Only for registered members London

    We're looking for a commercially astute and customer-focused Relationship Manager to join our Development Finance team.In this role, you'll be responsible for managing development finance deals from initial assessment through to completion... · ...

  • Relationship Manager

    2 weeks ago

    Only for registered members London

    A large UK bank based in London seek to recruit an experienced Relationship Manager to join their front office Corporate Banking team. · Ideal candidates should have proven relationship management experience, · ...

  • Relationship Manager

    4 weeks ago

    Only for registered members London £35,000 - £45,000 (GBP)

    The overarching purpose of the Chartered Insurance Institute ('the Institute') is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. · You will drive business growth by acquiring new clients and streng ...

  • Relationship Manager

    1 week ago

    Only for registered members London

    We have two exciting opportunities for the newest members of our Property Finance team at Leumi UK. · The purpose of the role is to assist the Property Finance Relationship Directors with originating new business within Leumi UK's risk and return parameters and managing a portfol ...

  • Relationship Manager

    3 weeks ago

    Only for registered members London OTHER

    We are seeking a dynamic Relationship Manager with a dual focus: cultivating and expanding strategic partnerships across the UK and Ireland, and acting as the dedicated Territory Manager for the Channel Islands. · This role is pivotal in driving revenue growth, fostering strong c ...

  • Relationship Manager

    1 month ago

    Only for registered members London

    We're looking for an experienced Relationship Manager to oversee a portfolio of more complex, higher-value customers — driving strong performance and excellent customer outcomes. · Manage and develop an existing portfolio of complex/larger debt cases. · Identify new revenue oppor ...

  • Relationship Manager

    2 weeks ago

    Only for registered members London

    Paysafe is seeking a Relationship Manager to join our Online Trading Team. The Relationship Manager will be instrumental in cultivating strong, long-term partnerships and driving the growth and optimization of existing portfolios. · ...

  • Relationship Manager

    3 days ago

    Only for registered members London Area

    Join us as a Private Client Sales & Relationship Manager and play a key role in the next stage of our growth journey. With ambitious targets to exponentially grow our UK Private Clients business over the next five years we are looking for exceptional people to help make it happen ...

  • Relationship Manager

    1 month ago

    Only for registered members London

    A leading Japanese bank is seeking a proactive Relationship Manager (Associate or VP Level) based in London. This key role will manage relationships with Japanese and Asian multinational corporate clients, identify new business opportunities, and help maximise the profit and the ...

    • Client Relationship Manager - London - Verity Relationship Intelligence

    Verity Relationship Intelligence
    Verity Relationship Intelligence London

    2 months ago

    Description
    Our story

    We were founded in 2004 to help business leaders leverage the full potential of their client relationships, so they were no longer putting out fires or finding themselves blindsided by revenue loss.


    We are the leading provider of B2B Relationship Intelligence and uniquely possess over 20 years of benchmark data on client satisfaction across diverse industries.

    It's not only our decades of experience and primary data repository that make us unique, it's also our in-depth scoring system, The Relationship Rating (TRR).

    This gives a holistic view of customer satisfaction as the data goes deeper than the Net Promoter Score (NPS) method, providing real insight into the customer relationship.


    We believe that effective relationship management is one of the most powerful yet underutilised strategies for achieving commercial stability and growth.

    By adopting a strategic approach to relationship management, we support businesses in leveraging these crucial connections to drive financial performance and growth.

    Role overview
    As a Client Relationship Manager, you will play a critical role in delivering an exceptional client experience.

    You'll serve as a key point of contact for agency clients, ensuring our services align with client goals and contracts, and consistently adding value to our clients.


    You will manage relationships, guide process execution internally and externally, and contribute to business growth initiatives, collaborating across multiple teams including Product Delivery, Insights, and Consultancy.

    This role is ideal for someone who is passionate about client service, relationship-building, and navigating the agency landscape.


    Key responsibilities:
    Managing Client Relationships & Experience
    Manage key local and/or global agency relationships on a day-to-day basis, being the named contact alongside the Consultant, ensuring a positive, seamless experience and building strong, trusted relationships
    Understanding and representing the client's voice, business model, goals, and operational nuances in all parts of our process and across internal teams, ensuring their interests and requirements are clearly communicated and consistently reflected in service delivery and reports
    Support the onboarding of new agencies, accounts, markets and people including presenting and demonstrating our platforms
    Actively manage kick-off calls and communications throughout our process, ensuring smooth integration and alignment with client expectations (internally and externally)
    Stay informed on industry trends and client-specific developments to anticipate needs, provide relevant insights, and position VerityRI as a strategic partner
    Monitor and share updates from findings during the fieldwork period, identifying potential issues or opportunities proactively
    Participate in client meetings, debriefs, and Relationship Reviews, accurately document and follow up on key decisions and action items
    Collaborate with cross-functional teams, including Consultants and Insights analysts, to deliver bespoke analysis and insights that reflect client priorities
    Understand and leverage our data, platform, and product knowledge to optimize client engagement, unlock value, and enhance the overall user experience
    Lead internal kick-off and post-project wrap-up meetings to capture learnings, share best practices, and drive continuous improvement in client service

    Commercial Responsibility
    Understand client contracts, service levels, pricing models, and renewal timelines
    Track and understand the agency financials as required, including but not limited to income forecasts, targets, and invoicing in collaboration with the finance team
    Assist in contract renewal or renegotiation processes as needed
    Stay informed about commercial challenges and opportunities in the industry to support Consultants in broader business conversations

    New Business & Growth
    Identify and support new business opportunities
    Assist Consultants with market research, credential presentations, proposal development, and tech demos
    Build and track a network of agency contacts for potential partnership opportunities
    Contribute ideas and insights to improve our offerings and to support new product development and revenue growth initiatives

    Security & Compliance
    Comply with all company and client security policies
    Take personal responsibility for safeguarding sensitive data and ensuring confidentiality


    What you will bring:
    Proven experience in client relationship management or client services, preferably within marketing, agency landscape, or consultancy environments
    Demonstrated skill in managing sensitive or high-stakes client relationships and the ability to navigate and resolve complex or challenging situations with professionalism
    Strong emotional intelligence and interpersonal skills
    Commercial acumen with a focus on operational excellence
    Excellent verbal and written communication skills, including presentation capabilities
    Highly organised and adaptable, comfortable working in a fast-paced environment
    Entrepreneurial mindset with a proactive, solutions-oriented attitude
    A collaborative, team player

    A global team, united by diversity and inclusion

    At Verity, we know that diversity fosters innovation and stronger client relationships – ensuring that we bring a wide range of perspectives and solutions to every challenge.


    Strong relationships are at the heart of our work, but they're also at the heart of our ethos as an employer.


    As a company with offices around the world, we are proud of the range of cultures, skills, viewpoints and abilities that we bring to the service of our clients.


    We are committed to creating a diverse and inclusive organisation in which our people feel a sense of belonging, regardless of their ethnicity, religion, age, physical abilities, sexual orientation or gender identity.


    We also recognise that individual needs differ, and we are dedicated to providing accommodations for interviews, applications, and workplace adjustments to support people with disabilities, neurodivergence, or other specific requirements.

    If you need any support, please don't hesitate to reach out to us.
Jobs
>
Client relationship manager
>
Client relationship manager in London