Housing Officer/admin - Stoke-on-Trent, United Kingdom - Triumph Consultants Ltd

Triumph Consultants Ltd

Verified Company

Stoke-on-Trent, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What's involved with this role:

Temporary Housing Officer/Admin - Resources

Job Ref:
Stoke

Pay Rate:
£16.26 per hour PAYE

Hours per week: 37 Monday - Friday, normal working hours

Role Length:
This opening assignment is for 1-2 months

City:
Stoke on Trent, Staffordshire

The purpose of the role is to provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.

Key Responsibilities:

Manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council.
Keep abreast of all relevant legislation.
Contribute to the overall performance of the Directorate through personal performance, cooperation with other groups and in support of initiatives as approved by the Strategic Manager
Housing Management.
Establish and maintain good lines of communication within the housing team, the council and with outside agencies concerning matters relating to the area and services managed.
Attend meetings and undertake relevant actions and visits out of office hours as required.
Be effective and efficient in the provision of comprehensive landlord functions giving general advice and assistance to council tenants, leaseholders and all residents.
Receive and respond to ASB and tenancy and estate management issues and develop appropriate solutions in line with the policies, priorities and practices of the council.
Assist in identifying tenancy support needs and make relevant referrals to appropriate agencies.
Carry out routine tenancy visits as required including leaseholders and residents as part of a locality management approach.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Other "Essential Requirements" - Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Qualifications:

A level 4 professional, academic or management qualification and evidence of continuous professional development.

Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Possess detailed knowledge and understanding of Housing Management.
Experience of improving services and managing the change.
Experience in delivering a quality customer service.
Effective communication experience.
Experience of visiting, interviewing and advising customers.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

S **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration.

This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please