Specialist Service Lead - Bristol - Milestones Trust

    Milestones Trust
    Milestones Trust Bristol

    1 week ago

    Description

    Posted Friday 16 January 2026 at 00:00 | Expires Friday 30 January 2026 at 23:59

    £16.16 per hour (£12,606 per annum actual salary) + excellent benefits

    We have a very exciting development opportunity at London Road in Warmley.

    We are looking for a Specialist Service Lead (Mental Health), who will play a key role in further development of the new service.

    We provide specialist support for up to 7 individuals with complex Mental Health needs in a new Mental Health service. It is a 24hr-service with core support and additional 1:1 hours. The needs of the individuals are complex. Successful candidates will have experience of working in Mental Health Services and understand the challenges (and rewards that this brings).

    Highly desirable experience includes:

    • PBM or similar approaches to manage challenging behaviour
    • Supporting individuals with EUPD (Emotionally Unstable Personality Disorder)
    • Working with dual diagnosis presentations
    • Experience within a mental health hospital or similar setting

    Candidates should have demonstrable experience in working with individuals with complex Mental Health needs and the dynamic risk management this requires. The post includes weekend work and a mix of supernumerary and 'on the floor' work. We are considering a mix of full‑time and part‑time dependent on the needs of the service.

    We are looking for person(s) that are experienced in Mental Health services, systems, legislations and paperwork to help improve the lives of the people we support and the service. You will be working closely with the people we support, the care team involved in their support and their family/support network to support individuals achieve their goals and become more independent. Experience working in linked services greatly encouraged.

    This is a great chance for experienced or senior support workers already working in Mental Health or those working in partnered outside agencies to make the step up/across to make a positive impression on this new service already turning heads within the sector.

    This opportunity is to be part of the management team with the Service Manager and Service Coordinator already in post.

    We are looking for resilient, self‑motivated individuals, who can use their initiative and be dynamic in their approach. This role will have many duties including line management duties, writing/reviewing support plans and liaising professionally with outside agencies amongst others.

    You need to be good at work prioritisation, time management and have excellent communication and IT skills.

    Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn't be the charity we are today. That's why we are committed to rewarding you with a competitive pay and benefits package including:

    • 34 days Annual Leave Entitlement (including all recognised public holidays)
    • Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
    • Refer a Friend Scheme earning you up to £750
    • Company pension scheme, to help grow your retirement pot
    • Generous Occupational Maternity/Paternity pay
    • Learning and development opportunities for you to build your career
    • Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.

    We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.

    If you would like an informal chat about the post please call Elliott Brooks, Service Manager on

    By applying for this role, you acknowledge that your personal data will be processed in accordance with our recruitment guidelines and applicable data protection laws.Please see ourPrivacy Notice for more details.

    Please refer to ourRefer a Friend policy for full details of eligibility and terms.

    Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No


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