Concierge Days Liverpool City Centre - NationWide Management Services Ltd

NationWide Management Services Ltd

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Concierge

Liverpool

Up to £10.42 p/h

We are seeking a Concierge to join our team in Liverpool, working 7pm-7am across a 4 on 4 off rota.

As Concierge you will provide an effective reception and concierge service, acting as first point of contact for all customers, visitors and suppliers ensuring that the highest level of customer care and service are maintained at all times.

The role will include:

To be available to residents at all times
Rectify any unplanned cleaning emergencies; directly where required (spillages and accidents in communal areas)
To proactively deal with any maintenance and problems identified
Parcel Management: to be responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail in line with the company procedures
To provide utility meter reading for all properties as and when required
To give a clear and concise handover at the end of the shift to any followon team members, highlighting any events that have occurred and make followon staff aware of any forthcoming events
To manage car parking to ensure everything runs smoothly
Key Management: to issue keys only to correct personnel/residents whilst recording the signing in and out of keys in line with the company procedure
To coordinate, instruct and allow access for services to the development, such as for utility companies, refuse collection, deliveries, repairs and maintenance
Building Patrols, CCTV Monitoring & Safety Checks
Handling general enquiries such as queries, complaints and maintenance requests where necessary, conducting viewings/inspections/appointments at the request of the company
To complete bin rotation on a regular basis

Skills and experiences: