Customer Service Apprentice - London, United Kingdom - Lifetime Training

Lifetime Training

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

You will be confident discussing sales deals over the phone and maintaining good customer relationships.

You must be comfortable presenting products or services over the phone as well as handling objections and discussing any complaints the travel agents may have.

You must be an excellent communicator and have superior people skills.

The goal is to help the company grow by encouraging new customers to use our product and to develop and expand existing business and accounts.

Day to day roles and responsibilities will include;

Handles sales calls and inquiries from clients / agents
Conduct outgoing telesales calls with travel partners to understand their business and help them find solutions to grow their business
Understand basic data provided to look for business and sales opportunities
Responsible for daily/weekly KPI
Provide assistance with sales and marketing projects and telesales campaigns
Conducts webinar and training presentations
Performs other tasks and special projects as may be assigned

As a Customer Service Apprentice at Discover The World, you will be working towards the Customer Service Level 2 apprenticeship over the duration of 15 months.

- Requirements and Prospectus
Desired Skills

Personal qualities
A desire to work in sales and towards a target
Confidence
Assertiveness and enthusiasm
The ability to work well in a team
Sound work ethics

Qualifications required
No qualifications required

Future prospects
Ongoing training and development.

Training to be delivered
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English

About the EmployerDelivering sales success since 1981, Discover the World is a leader in global outsource sales and marketing. We combine our deep industry understanding with practical field team energy and focus to drive excellence in market sales delivery.

Why work with Discover? Our people are our product. Passionate about travel, energetic, intelligent and knowledgeable. A true global network you can rely on.

Employer
Discover The World - Site

Visit employer website
-
Address
Discover the World Office 1.04

Greater London

London

SW1V 1LW

The map below displays the employer's location, please check travel times before applying.