Front Office Receptionist - Coventry, United Kingdom - Quality Hotel Coventry
3 weeks ago
Description
We have a fantastic opportunity for a receptionist to join the team at Quality Hotel Coventry, Allesley. We are a 3* Hotel with 80 Bedrooms, Restaurant, Bar, Meeting, Function Rooms and Leisure Suite.We are currently looking for a Full Time receptionist.
Reporting to the front of house manager, your prime function will be to deliver the highest standards of customer service at all times.
You will need to have excellent communication skills and the ability to remain calm under pressure. It is important to be a strong team player, with bags of enthusiasm and personality. Previous experience in a front facing customer service environment is essential.What you would be doing on a weekly basis: -
- Assisting in the smooth running of all guest related issues.
- The check in of guests informing them of the hotel facilities, parking arrangements, restaurants etc.
- Checking out guests and processing payments via the appropriate method e.g. credit card, cheque and cash.
- Helping to ensure a safe environment for both staff and guests and adhering to the company's health and safety policy and procedures.
What you offer:
-
- Previous experience of using property management systems is preferred
- Basic knowledge of Microsoft office, word, excel & outlook
- Previous front of house experience
Job Types:
Full-time, Permanent
Salary:
£11.44 per hour
Expected hours: 40 per week
Benefits:
- Onsite parking
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Tips
Work Location:
In person
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