Seasonal Team Member - Queensferry, United Kingdom - Forth Boat Tours

Forth Boat Tours

Verified Company

Queensferry, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Forth Boat Tours are a family owned & award-winning visitor experience. We offer daily sightseeing tours on the Firth of Forth and a variety of evening private charters.

The role of Seasonal Team Member is mixed and varied and will include bar/crew work onboard the vessels and ashore in our office or ticket kiosk.

We are looking for team members who are dynamic, passionate customer service, and have a proactive can do approach.

Relevant training will be provided, and the successful applicants will benefit from a comprehensive induction programme.

You must have the right to work in the UK and please also note that this role can be physically demanding.

Applicants should also recognise that working onboard the vessel or in our kiosk will require them to work outside in all weathers.

KEY RESPONSIBILITIES

Promoting a positive image of Forth Boat Tours to our many customers and visitors,
Monitoring and ensuring passenger safety at the quayside and onboard,
Meeting passengers on the quayside and collecting boarding cards,
Working in our ticket kiosk taking cash and card payments
Cleaning the boat in preparation for service,
Serve customers drinks, refreshments, food and snacks from the onboard café / bar,
Stock taking,
Processing landing fees
Counting and recording passenger numbers as they board and disembark,
Participate in training exercises and drills onboard our vessels,
Complete internal and external training as required by Forth Boat Tours,
Office tasks as directed.

PERSON SPECIFICATION

Essential

Experience of customer facing roles.
Experience of working independently and as part of a team.
Ability to communicate in English.
Knowledge of Microsoft Office programmes
Word, Excel, Outlook etc.
Flexibility ability to adapt and be flexible in approach to work.
Excellent communication and interpersonal skills using English.
Inspiring, dynamic, energetic, enthusiastic, must enjoy working with people and be customer focussed.
A supportive and enthusiastic approach to working with staff and customers.
Ability to work with people with diverse skills, abilities, and experience.
Ability to promote issues of equality and diversity.
Ability and willingness to work evenings and weekends as required.

Desirable

Holds a full UK driving licence.

Job Types:
Full-time, Part-time, Zero hours contract

Contract length: 7 months

Part-time hours: 18-45 per week

Salary:
£7.49-£10.42 per hour

Benefits: