Hub Coordinator - Hereford, United Kingdom - St Michael's Hospice

St Michael's Hospice

Verified Company

Hereford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsibility Areas:

Planning Ensurecare is provided through effective rostering of Health Care Assistants and patient allocation for those eligible for Hospice at Home, under the guidance of the Senior Nurse.

Ensure accurate and appropriate information is gathered in readiness for the admission to the inpatient unit. Care Provision Process all single point of access referrals, coordinating with the wider hospice services. Follow processes and procedures to maintain high standards of care delivery and a safe working environment.

In the absence of a senior nurse, receive basic information to start the process of a Continuing Health Care Fast Track (CHCFT).

Identify any issues relating to Community Services and escalate to Senior Hub Co-ordinator.

Contribute to collaborative working with all hospice services to ensure systems and processes are embedded across the clinical areas which support seamless entry and exit to our services.

Communication Liaise with other team members (e.g. Senior Hub Nurse, Healthcare Assistant).

Liaise with internal and external healthcare professionals to ensure seamless care for patients/relatives referred to hospice services. Undertake sensitive conversations to both the patient and relatives over the telephone utilising varied communication skills. Provide a low level of emotional/psychological support to pre and post bereaved relatives. Ensure the SBAR handover tool is uploaded onto appropriate documents at the end of every shift.