Technical Support - Trafford, United Kingdom - Uniting People

Uniting People
Uniting People
Verified Company
Trafford, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

_
Hours:
Office Hours
**Hybrid

  • 2 days from home**
    £23,000_

Role:


This role would suit someone with a keen interest in at least one of technology; telecommunications, computing and service delivery and you need to be ready to embrace a customer focused role.


  • On a day to day basis, you will:_
  • Be the 1st point of contact for incidents and service requests, ensuring all tickets are logged correctly.
  • Resolve 1st & 2nd line queries or faults, providing support.
  • Work closely with our partners and IT team to troubleshoot and resolve queries and faults.

Person specification:


  • Support desk experience in a similar position
  • Experience of working within telecoms (desirable)
  • Ability to resolve complex issues in an efficient and timely manner
  • A love of technology
  • Selfstarter with excellent troubleshooting skills

Pay:
From £23,000.00 per year


Benefits:


  • Enhanced paternity leave
  • Onsite parking
  • Work from home

Schedule:

  • Monday to Friday

Work Location:
In person
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