Receptionist - 6months Fixed Term Contract - London, United Kingdom - Arbuthnot Latham
Description
***Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.Job Purpose
To work as part of a team of 4 receptionists delivering a 5 star front of house service to clients, guests and staff at Arbuthnot House.
To provide clients and staff with an impeccable standard of service throughout each working day, striving to impress at each and every opportunity.
_ Key responsibilities_
- Meeting and greeting clients and visitors
- Switchboard management for the business
- Meeting room management
- Processing bookings for private client breakfasts, lunches & dinners
- Assisting in the training of new staff to the reception team
- To liaise and assist the Events Coordinator to organise inhouse events
- Work closely with the catering team regarding all aspects of catering requirements
- Liaise with Facilities to ensure meeting rooms are maintained to a high standard
- General administration duties
_Key Interfaces__
- *
- Clients
- Members of Staff
Person Specification
***
_Knowledge/Skills/Experience_
- High level of interpersonal skills
- High level of professionalism
- Experience of working within a reception role in a corporate environment
- Skilled at relationship and rapport building
- Confident manner
- Proficient in Microsoft Office along with a good level of keyboard skills
- Professional & eloquent phone manner
- Excellent organisational capability
_Competencies_
- Customer focus
- Reliability
- Attention to detail
- Team working
- Professional appearance
- Working proactively
- Respecting others
- Communication & confidence
- Warm & friendly manner
- Initiative
- Flexible attitude
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