Intern -product Consultant (Hybrid) - London, United Kingdom - Moody's

Moody's

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

Team Overview

We are seeking a highly motivated and detail-oriented summer intern to join our Know Your Customer (KYC) Solutions Delivery team as a Product Consultant.

This role offers a unique opportunity to gain hands-on experience in the KYC industry working with a global range of customers operating in an array of sectors that integrate with MA's KYC SaaS & Data Solutions via Web, API and Data Feeds delivery methods.

The KYC Solutions Delivery team is a global team of professionals that work collaboratively with both internal and external stakeholders to ensure client expectations of implementation of their solutions are met and exceeded.

Overview of role/responsibilities for the intern

Client Integration Exposure: You will gain exposure to client integrations with APIs and data feeds. This will involve understanding how our solutions interact with client systems and how data is exchanged and processed.
Process Enhancement: You will participate in the coordination of new initiatives, working alongside our experienced team members to ensure project goals are met within specified timelines.
Client Interaction: You will have the opportunity to join client calls focused on technical training, gaining firsthand experience in client communication and support.
Technical Support Triage: You will learn to identify, categorize, and prioritize incoming technical support tickets, ensuring that critical issues are expedited and addressed promptly.
Documentation Creation: You will create detailed process documentation to enhance the understanding of our systems and procedures. This will involve translating technical terminology into clear, concise, and understandable language.

Qualifications:

Working towards a BS or MS degree in related fields: Engineering, Computer Sciences, Software, IT, Business Management.
Proficiency in Excel
Experience with data analysis
Effective communication (written and verbal)
Proactive attitude with the ability to multitask, with the ability to work to tight deadlines
Knowledge of programming languages preferred (i.e. SQL, Java, Python)

Moody's is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.