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Junior IT Supporter - East Kilbride, United Kingdom - Ferring Controlled Therapeutics

Ferring Controlled Therapeutics

Verified Company

East Kilbride, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are seeking a detail-oriented, tech-savvy Junior IT Supporter to join our team in East Kilbride to provide basic training and guidance to end-users on IT-related tasks and best practices.

As IT Support, you will play a vital role in assisting our staff with technical issues and providing excellent customer service.

You will have the opportunity to work under the guidance of experienced IT professionals and gain hands-on experience in troubleshooting, maintaining and supporting various IT systems.

Essential Duties:

Provide prompt, professional service to endusers, business customers, and partners
Identify and escalate issues to appropriate resources when necessary
Maintain logs of user activity and provide reports as needed
Maintain a positive attitude and demonstrate a willingness to learn
Perform other duties as assigned by the manager or supervisor

Required Skills & Experience:

Higher National Diploma or equivalent preferred
Familiarity with networking concepts, protocols and troubleshooting techniques.
Ability to communicate well with internal/external customers
Proficient in diagnosing and resolving technical issues.
Ability to multitask in a fastpaced environment while maintaining a positive attitude. Problem solving skills are a must
Strong verbal communication skills are essential; ability to write reports is required.

About us:

Note:
This position is open to newly graduated students seeking employment.

Closing Date:

Job Types:
Full-time, Permanent

Benefits: