Aftersales Advisor - West London, United Kingdom - Endeavour Automotive Group

Endeavour Automotive Group

Verified Company

West London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
£28,000 per annum OTE £40,000

Job Location:
Service Department, Volvo, West London - 115 Power Rd, Chiswick, London W4 5PY

Endeavour Automotive are one of the UK's fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, INEOS Lotus and Polestar across 22 dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex.

We are currently seeking out a highly motivated Aftersales Advisor to join our team at our Volvo, West London dealership.

What you will do:

Our Aftersales Advisor will manage all customer enquiries by telephone and in person and successfully convert these into firm bookings.

The role aims to maximise service sales and profitability through selling core, value-added and incremental products.

We pride ourselves in providing an exceptional customer service experience and this role is central to delivering that; delivering the highest levels of customer service to ensure customer loyalty and repeat custom.

Who you are:

The Aftersales Advisor we are looking for will be a team player who thrives in a customer centric, creative, and a results' driven environment.

They will lead by example with consistent high standards towards customer service whilst maintaining composure in challenging situations.

They will also be logical, methodical, and innovative in their approach whilst using their energy and charisma to maintain a trusting and productive environment.

To be successful in this role you will have a great eagerness to learn and passion for the Volvo brand, their dedication to design, and their commitment to performance.

For this role you must have the following:

At least 2 years' experience within the automotive industry
Excellent communication skills at all levels and an excellent understanding of how to deliver an outstanding customer experience.

If you are looking to build a career within a thriving and dynamic company submit your CV for immediate consideration

Ref:

AAVWL301123:
Closing Date 25/01/2024

Location Volvo West London

Benefits:

Working Hours

Salary £28,000 OTE £40,000