Temporary Administrator - Leeds, United Kingdom - Tradeslink Recruitment

Tradeslink Recruitment
Tradeslink Recruitment
Verified Company
Leeds, United Kingdom

5 days ago

Tom O´Connor

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Tom O´Connor

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Description

We are looking to recruit a Contract Administrator at our office located in South Leeds.

Main Duties:


  • Responsible for the administration and management of client instructions.
  • Liaise with policy holders, supply partners and clients and keep them well informed at all times of any progress or delays.
  • Answering telephone calls from policy holders/home owners and clients, dealing with queries in a professional manner.
  • Book and coordinate removal teams, ensuring that all site staff are fully utilized when planning works.
  • Organise the works within SLA and ensure all completed works are ready for invoicing.
  • Provide details to the rest of Customer Service Team regarding revenue/utilisation on pre assigned site teams as part of daily team huddle.
  • Daily courtesy calls to customers for upcoming planned works, to ensure everything is in place for works to be completed successfully and on time.

Skills and Personal Qualities:


  • Strong written and verbal communication skills and excellent telephone manner.
  • Excellent organisational skills in being able to multitask and reprioritize at frequent intervals.
  • A high level of accuracy and has an eye for detail.
  • Ability to work on own initiative.
  • Issue resolution and problem solving ability
  • Strong communication and interpersonal skills
  • Ability to handle pressure and good timemanagement.
  • Ability to adapt to change and work effectively as part of a team.
  • Ability to handle customer complaints and resolve where possible.
  • Friendly, calm and professional manner.
  • Understanding the need of internal confidentiality

Desirable:


  • A knowledge/familiarity with asbestos surveying/abatement, or construction/facilities management
This is a temporary 2 week position that has the option of moving forward to a rolling contract.


Job Types:
Full-time, Temp to perm

Contract length: 2 weeks


Salary:
£11.00 per hour


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Leeds, LS11: reliably commute or plan to relocate before starting work (required)

Work Location:
One location
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