Full-time Administrator - Looe, United Kingdom - X-Press Legal Services Cornwall

Description

Location:
Working from home with regular in-person team meetings. Ideally living within 20 miles of Plymouth.


About the Company:

X-Press Legal Services Cornwall & Devon are property search experts based in the picturesque Cornish coastal town of Looe.

As part of the nationwide X-Press Legal Services Group, we are a family business and a leading provider of data to the conveyancing industry.

Our comprehensive range of property searches plays a vital role in the property-buying process across England and Wales.

Our clients, who are legal professionals, have high expectations for accuracy and integrity, and we are committed to delivering within demanding timescales.

Our data-rich search reports cover residential and commercial properties, encompassing planning, development, environmental, drainage, contaminated land, and flooding. We take pride in our meticulous attention to detail and ensure compliance with regulations.

Each report is meticulously produced, checked, and delivered by our trained and qualified professionals who collaborate closely with esteemed industry organisations such as Groundsure, Landmark, and the Coal Authority.

At X-Press Legal Services, we foster long-term relationships with leading property law practices in the region. While our operations primarily cover Cornwall and Devon, we also facilitate national searches through the extensive X-Press network.


Skills and Attributes Required:
We are seeking an individual with the following skills and attributes:

• Experience in a secretarial or administrative role, demonstrating proficiency in handling various administrative tasks.
• Accuracy and excellent attention to detail, reflecting our pride in meticulous work.
• A cando attitude towards all tasks, embracing challenges with enthusiasm and determination.
• A commitment to acting with honesty and integrity at all times.
• Comfortable with uncertainty and adaptable to changing work environments.
• A team player who actively encourages collaboration and supports colleagues.
• Demonstrated ability to provide excellent customer service and always be helpful.
• A good level of computer skills and competency in Microsoft Excel, Outlook, and Word.
• Selfmotivated, flexible, and able to work under your initiative, taking ownership of tasks and delivering results.
• Excellent organisational skills with the ability to prioritise workload effectively.
• A confident and polite telephone manner, capable of handling client and supplier interactions professionally.
• Resilient able to function effectively under pressure, managing tight deadlines and conflicting priorities.
• Enjoys being part of a team and has a positive attitude towards work, fostering a collaborative and supportive work environment.

Responsibilities:
As an Administrator, your main responsibilities will include:

• Conducting online research of planning and building control files to gather necessary information.
• Processing search requests accurately and efficiently.
• Overseeing bookings and orders for data at Local Authority offices, ensuring smooth coordination.
• Validating addresses and plans via various sources to ensure accuracy.
• Ordering and quality checking property reports to maintain high standards.
• Resolving client and supplier queries promptly and professionally.
• Taking telephone calls and messages, delivering clear and concise communication.
• Actioning various tasks via our case management system, updating and maintaining accurate records.
• Performing other general administrative duties as required to support the team.

Working Conditions:
This is a full-time position, offering the flexibility of working from home. However, regular in-person team meetings will be scheduled.

Therefore, residing within 20 miles of Plymouth is preferred to ensure accessibility to team meetings and local support if required.

• Competitive salary based on experience and qualifications.
• Company pension scheme.
• Ability to work from home.

Join our team at X-Press Legal Services and be part of a company that values your skills, promotes personal development, and offers a rewarding work experience.

Salary:
£20,085.00 per year


Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Looe, PL13 1LP: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Experience:

• Customer service (required)
• Administrative experience (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work Location:
Hybrid remote in Looe, PL13 1LP

Application deadline: 07/07/2023

Expected start date: 31/07/2023