Bar Staff - Blackpool, United Kingdom - Foxhall and Reflex Blackpool

Description

Job title:
Bar Team Member


Reports to:
General Manager


Purpose of role:
To deliver exceptional customer service and standards.


Responsibilities:

Proud of our People

• Ensure the duty manager is notified of any issues immediately, e.g. lateness, discrepancies, incidents.
• Take responsibility for own training

Grow Every Day

• Adhere to opening and closing duties for the business.
• Assist in implementing and driving promotional activities

Invest in our Future

• Ensure that upselling of relevant products is delivered.
• Ensure wastage is reported to the duty manager.

Deliver Fantastic Experiences

• Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary.
• Ensure that the highest possible levels of customer service are delivered at all times.
• Assist the duty manager as and when necessary to make the business run effectively and efficiently.
• Ensure any complaints are dealt with in a prompt and professional manner, exceeding customer expectations.
• Ensure the business is clean, tidy and well presented at all times.
• Ensure the team serves all products to company and brand specification.
• Process all customer orders quickly and efficiently via the till system.
• Ensure bar is well stocked, clean and presentable.

Keep us Safe and Legal

• Report all accidents/incidents/maintenance issues through the correct procedure.
• Adhere to all aspects of Fire, Health & Safety, Food Hygiene, Licencing law, Challenge 21, Trading Standards, COSHH and any other company policies such as Stock and Cash.

Attributes:

• Smart appearance.
• Flexible and committed.
• Highly motivated.
• Passion for food and drink quality and service and standards.
• Be able to work unsupervised in a busy environment.
• Be a team player.

Job Type:
Part-time

Part-time hours: 25 per week


Salary:
£6.86-£9.50 per hour


Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Night shift
• Weekend availability
• Weekends only

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Blackpool, FY1 5DL: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 1 year (preferred)

- customer Service: 1 year (preferred)

• Bartending: 1 year (preferred)

Work Location:
One location


Reference ID:
Foxhall/Reflex bar team